Wilkinsburg Welcomes Progressive Insurance Facility

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Anyone who’s ever been in a car accident knows that even a minor fender bender can be a major hassle. But it doesn’t have to be that way thanks to a new Progressive Auto Insurance concierge claims service facility on Brinton Road. The service is available at no charge to Progressive customers and anyone involved in a claim with a Progressive customer. Customers can drop off their damaged car at the concierge claims service facility and be on their way in a rental car in about 15 minutes. Progressive then handles the details of the claims repair process, including finding a quality body shop that can get to work on the car quickly.The repairs are guaranteed by both Progressive and the body shop for as long as the customer owns or leases the vehicle. Without the service, drivers can spend several days managing the process on their own, including arranging for alternate transportation, getting repair estimates and keeping tabs on the status of the repairs. The center, at 902 Brinton Road, is one of just 54 concierge claims service facilities nationwide. “Our concierge service is all about convenience,” says David Moore, manager of Progressive’s Pittsburgh area service center. “It’s designed for busy people who don’t have a lot of extra time to spend on the claims and car repair process.

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